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Did you know that it can cost 5X as much to attract a new gym member than it costs to keep your existing members? If you have devoted time, money, and resources on attracting new members but overlooked your gym member retention strategy up until now, there is no need to panic. We’re here to help with guidance from the Retention Guru himself, Dr. Paul Bedford. Continue reading “Retain For Success Highlights”

If you’re struggling with member retention and want to master the art of preventing cancellations and re-engaging members, you’ve come to the right place. In this installment of his three-part success series, the Retention Guru himself, Dr. Paul Bedford, tackles these tough questions: Continue reading “Re-Engage For Success Highlights”

Optimising each stage of the member journey ensures you are providing the best member experience possible throughout the member lifecycle, Continue reading “How To Optimise The Entire Member Journey For A Successful 2021”

Since reopening in July, gyms and leisure facilities in England have seen more than 22 million visits but just 78 confirmed cases of COVID-19 among customers, according to figures published by ukactive. Continue reading “Get Ready For A Strong 2021… Is Your Current System Up To The Job?”

Member empowerment has always been an important motivational factor for members to achieve their goals, however member empowerment is now more important than ever. Continue reading “Member Empowerment – How to empower your members and give them control over their fitness journey”

Although a second lockdown is far from ideal, a few weeks of closed doors actually presents an excellent opportunity to push your business forward by utilising your time in the most productive way possible, to ensure you start 2021 with a bang! Here are our top 4 suggestions. Continue reading “4 Ways to Use November’s Lockdown to Push Your Business Forward”

Following the announcement that Gyms and Health Clubs should close during November, you may be wondering how to keep your members engaged this month, Continue reading “7 Ways to Keep Members Engaged During November’s Lockdown”

Membership revenue is the lifeblood of your business, so implementing a good strategy to optimise collections is a smart move. ClubWise has recently launched several new features within the FitSense Member App, designed to help improve your collection rates and increase your revenue: Continue reading “ClubWise Launches New Features to Improve Membership Collections and Increase Revenue”