This year’s Retention Convention focuses on the world of tech and its place on the gym floor. Technology experts from around the world are flying in to speak, Continue reading “Retention Convention 2018 – Why you need to keep up to date”
On Wednesday 28th February, ClubWise held a customer pop-up event with special guest speaker Dr Paul Bedford from Retention Guru.
The event was designed Continue reading “Winning the Retention battle with ClubWise”
The Regulation will have a significant impact on the fitness industry, bringing with it both challenges for compliance as well as opportunities to achieve competitive advantage. Continue reading “On May 25, 2018 the European Parliament entered into force the General Data Protection Regulation or GDPR.”
Don’t be afraid of the brave new world of technology — now is the time to become a digital leader, and take advantage of new ideas to increase the profile and profitability of your club.
Member engagement: Keeping your members engaging with your facility is fundamental to your success and plays a huge part in member retention. The importance of keeping a continued conversation between member and club really is one that shouldn’t be disregarded. That’s why we’ve put together out top tips to help you keep your members engaging with you on a regular basis. Continue reading “Top tips for driving member engagement”
New members often start out on their fitness journey with great intentions. They have chosen to get active and healthy and on their mission to do so they have joined your club, this is great news. But now you have to keep them engaged. Continue reading “Top reasons members quit the gym and how to overcome them”
Managing member retention is not an exact science. An individual’s experience is influenced by numerous factors, from the quality of the equipment to the availability of parking.
A good retention strategy will include a wide variety of activities and initiatives that will appeal to different members at different times. Continue reading “How can your top 20 members help improve your retention?”
When you combine your prospect and member database with the flexibility of the campaign manager, the result is an effective tool to maximise sales and retention.
In your prospect database there will be hundreds of people who you spoke to, but who didn’t commit to joining at the time. Continue reading “Using ClubWise Campaign Manager to maximise sales and retention”